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UC Retirement Administration Service Center (RASC)
http://ucnet.universityofcalifornia.edu/contacts/rasc.html

P.O. Box 24570
Oakland, CA 94623-1570

Phone: 1-800-888-8267
Retirees, choose extension 4
Active Employees, choose extension 3
Phone: 1-510-987-0200 (from outside the U.S.)
Monday–Friday, 8:30 a.m.–4:30 p.m. (PT).

Fax: 1-800-792-5178

Using your benefits

Here are some “roadmaps” for using your benefits including what steps to take and when to take them, including changing your address, enrolling in medicare, preparing for retirement and more.
http://ucnet.universityofcalifornia.edu/compensation-and-benefits/roadmaps/ 

Retirees can contact RASC about the following topics:

  • Benefit Payment and Plan Distribution Administration (UCRP and 415(m) Restoration Plan)
  • UCRP Compliance (ensuring Plans are operated in compliance with Plan provisions and legal requirements)
  • Annual Cost of Living Adjustments (COLA's)
  • Health Insurance Program Administration and Enrollment (Retiree, Survivor, and UCRP Disability)
  • Medicare Coordination, Compliance, and Claims Administration
  • Demographic Updates (address, marital status, etc.)
  • At Your Service Online (AYSO) Support
  • Beneficiary Changes
  • QDRO (Qualified Domestic Relations Order) Counseling and Administration for UCRP
  • Death Reporting
  • Survivor Counseling and Administration

Active employees can contact RASC about:

  • Retirement Benefits Counseling and Document Preparation
  • Retirement Estimates
  • Service Credit Verifications
  • UCRP Disability Counseling and Administration
  • Beneficiary Changes
  • QDRO Counseling and Administration for UCRP
  • Death Reporting
  • Survivor Counseling and Administration
  • Reciprocity and Buyback Counseling
  • UCRP Benefit Calculations (Retiree, Survivor, and UCRP Disability)

View a complete menu of services provided by RASC for both retirees and current employees online at: http://www.ucop.edu/human-resources/_files/MenuServices.pdf.