Retirement and Benefits Contacts

UC Retirement Services Information and Resources

Retirement Administration Service Center (RASC)PO Box 24570
Oakland, CA 94623-9911

300 Lakeside Drive 5th Floor
Oakland, CA 94612-3550
Phone: 1-800-888-8267, Retirees: Option 4; Current UC Employees: Option 3: Current UCOP Employees: Option 5  
Fax: 1-800-792-5178
email: customer.service@ucop.edu

RASC Contact Form: https://contactrasc.universityofcalifornia.edu/contacts/csform.html

 For active faculty and staff:
  • Retirement counseling and guidance
  • Retirement counselors who help you initiate the retirement process
  • At Your Service (AYS) online password and password reset
For retirees:
  • UC Medicare enrollment process (PDF)
  • UC Retiree plan premiums or Part B reimbursements
  • UC monthly retirement income, pension statements, direct deposit
  • Change of address
  • Moving out of area, need to change health/welfare plans
  • At Your Service (AYS) online password and password reset

UCnet
(UC Benefits and Compensation website)

Helpful “roadmaps” provided at UCnet for using your benefits including what steps to take and when to take them:

http://ucnet.universityofcalifornia.edu/compensation-and-benefits/roadmaps/

For active faculty and staff:

For retirees:

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UC Berkeley Resources for Retirement and Retirement Planning

UCB Retirement Center
2199 Addison Street, 101 University Hall
Berkeley, CA 94720-1550
Phone: 510-642-5461
Fax: 510-643-1460
Email: ucbrc@berkeley.edu

For active faculty and staff:

For retirees:

Information for UCB Faculty Considering Retirement
Office for Faculty Equity & Welfare
200 California Hall, MC #1500
Berkeley, CA 94720-1500
Phone: 510-642-1935
Email: ofew@berkeley.edu

For active faculty:

UC Berkeley HR Retirement Planning Website
  • Financial planning resources
  • Fidelity information
  • Community resources

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UC Retirement Savings Program (Fidelity)

Fidelity Retirement ServicesOnline account accessPhone: 1-866-682-7787                                 

For all:

  • Financial planning services
  • Financial education classes
  • Questions about Defined Contribution Plan, Tax-Deferred 403(b) Plan, 457(b) Deferred Compensation Plan accounts
  • Plan(s) beneficiary designations
  • Election changes, fund exchanges, rollovers, minimum required distributions

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Social Security and Medicare

Social SecurityBerkeley Social Security Office: 2045 Allston Way, Berkeley, CA 94704, 1-877-531-4696
Phone: 1-800-772-1213
TTY/TDD: 1-800-325-0778 for hearing impaired

For all:

  • Questions about Medicare eligibility or enrolling in Medicare
  • Online earning statements, manage personal information online
  • Retirement estimates
  • Disability resources
  • Social Security calculators, publications and forms

MedicarePhone: 1-800-MEDICARE (1-800-633-4227)
TTY/TDD: 1-877-486-2048 for hearing impaired

For all:

For retirees:

Health Insurance Counseling from HICAPPhone: 510-839-0393 Berkeley - Alameda

925-602-4163 Contra Costa 

415-677-7520
San Francisco

707-526-4108
Marin

 HICAP is a non-profit organization under the Department of Aging, offering free one-on-one counseling regarding Medicare, medical billing and claims, Medicare Supplemental Insurance, Medicare Advantage Plans, Part D plans, Long Term Care Insurance and insurance fraud or abuse issues. There are no fees and HICAP counselors do not sell, recommend, or endorse products, companies, or plans.

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Health and Wellness Plans and Benefits Information

UC Berkeley Health Care Facilitator Program
Campus Shared Services - Human Resources
1608 4th Street
Berkeley, CA 94710-7600
Phone: 510-664-9000 option 3
Email: hrspscsshelp@berkeley.edu
Fax: 510-664-9318                                                       

For all:

  • Help using your health plans
  • Problems getting access to care
  • Billing issues

Retiree Health and Welfare Plan Information

UC Medicare PPO
Anthem Blue Cross
1-844-437-0486

OptumRx
1-855-489-0651

Kaiser Permanente 
1-800-464-4000
Group #603-603

Kaiser - Senior Advantage
1-800-443-0815

Optum Behavioral Health
1-888-440-8225

OneExchange Medicare Coordinator
(For families who live outside of CA)
1-855-359-7381

Delta Dental
1-800-777-5854

DeltaCare USA (formally PMI) 
1-800-422-4234

VSP Vision
1-866-240-8344

ARAG Legal Plan
1-800-828-1395

For all:

  • Questions about plan benefits, service areas, participating providers
  • Check formulary
  • Problems with plan services

Long-Term Care Insurance
Taking Care of Tomorrow -
A Consumer's Guide to Long-Term Care
This guide is made available through the Health Insurance Counseling and Advocacy Program (HICAP) through the California Department of Aging.



CalPERS Long-term care insurance

Website: https://www.calperslongtermcare.com/Home/PlanDetails

Existing Coverage
(800) 982-1775

Purchasing New Coverage
(800) 908-9119

CalPERS has suspended open enrollment due to current uncertainty in the long-term care market and is no longer accepting applications.

In November 2020, the CalPERS board approved a rate increase on all Long-Term Care Program policies that is being phased in over two years. The first increase of 52% took effect beginning in November 2021. The second increase of up to 25% will take effect beginning in November 2022.

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Additional Considerations

UCRP/CalPers Reciprocity

UCRP/CalSTRS Concurrent Retirement

Termination of Employment Benefits

From Disability to Retirement Factsheet

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