CalNet Self-Service Tools

On December 1, 2016 CalNet Account Manager is now available to retirees with bMail accounts. These tools include resetting a forgotten Passphrase, changing your Passphrase or CalNet ID and setting a Recovery Email Address. 

A Recovery Email Address is required to use the self-service tools at mycalnet.berkeley.edu, and receives all account change notifications. It is of particular importance when attempting to reset a forgotten passphrase.

You can set or update your Recovery Email Address by clicking Log In in the upper right corner of mycalnet.berkeley.edu and then selecting the Change My Recovery Email Address. If you do not have a Recovery Email Address, you will see:

If you already have a Recovery Email Address, it will be partially displayed in the top field.

Enter a New Recovery Email Address in the field, and press Change. You will receive an email to the address entered. Click the Confirm email address button within three days, or the button will expire.

For more information on the CalNet Self-Service Tools visit: https://calnetweb.berkeley.edu/calnet-me/manage-my-account/calnet-account-manager#recovery