The UC Berkeley Retirement Center is closed for winter curtailment from Monday, December 20th through Monday, January 3rd. Email and voicemail message will not be checked during this time. We wish everyone happy holidays and look forward to seeing you next year!
Frequently Asked Question: The below information may help answer your question.
How do I request a simple hardware token for 2-step authentication?
You can request the token by emailing us and confirming your mailing address. When we return in early January we will resume mailing out hardware tokens. In the meantime, the "call me" login method will continue to work through January 11th. You can also download back up login codes by going to your CalNet Account Manager and following these instructions.
How do I reset my Berkeley email password?
If you are getting an "Invalid Credentials" error message when you try and login to your Berkeley email, that means that you are entering in an invalid user ID or password. To reset your password, follow these instructions. You will need to know your UC Path ID. If you do not know it, you will need to wait for us to return in early January to help you. You will also need to have a recovery email set up in the system. If you do not have one set up, you will need to wait for us to return in early January to help you.
How do I pay my Berkeley email annual renewal?
If you received an email from us that your annual renewal is due for your Berkeley email, you can pay online by credit card by following these instructions. Or you can mail a check, made out to UC Regents, to the UC Berkeley Retirement Center at 101 University Hall, Berkeley, CA 94720. Please know that we will not be processing payments until we return in January. However this will not impact your Berkeley email service. All Berkeley emails will remain active through the winter holiday break.
To make a credit card gift online, please visit give.berkeley.edu/ucbrc21. Please note that gifts must be made online by midnight December 31 in order to be considered current-year contributions.
To make a gift by check, please make your check payable to "The UC Berkeley Foundation" and include "Fund H0103" in the memo line. Mail it to UC Berkeley Gift Services, 1995 University Ave, Suite 400, Berkeley, CA 94704-1070. If you mail a check, it must be postmarked by December 31st to qualify as a current-year gift. If you send a check via FedEx or UPS, it must be delivered by December 31st to qualify as a current-year gift.
If you are interested in making a gift of securities, please call (510) 642-6791 as soon as possible. Let staff know you are making a gift to the Retirement Center Annual Fund, fund H0103. At this time of year, it may take several days to complete a stock transfer, and transfers must be credited to UC Berkeley’s account by December 31st to qualify as a current-year gift.
For general gift inquiries between 9 a.m. and 4 p.m on weekdays, please call (510) 643-9789. Let staff know you are making a gift to the Retirement Center Annual Fund, fund H0103. You may also email Gift Services at firstname.lastname@example.org. Please note that there will be limited coverage for gift processing and staff will not have information regarding campus activities or year-end fundraising campaigns.
How do I get information about my retirement benefits?
Please contact the Retirement Administration Service Center (RASC). The best way to reach RASC is by sending a secure message through your UC Retirement At Your Service (UCRAYS) account. Representatives will respond to secure messages as soon as possible. For how-to guides and resources to getting started on UCRAYS visit ucal.us/retireehelp. Callers with urgent issues may call the RASC at 1-800-888-8267 and leave a voicemail. Messages will be monitored and responded to as quickly as possible.